Delivery FAQs
Online Ordering and Delivery:
- The Holistic Connection delivers Mon-Sun 10:00am to 10:00pm, 7 days a week to all residences within Same Day Delivery To Your Door Map of our distribution center in Nashville, TN.
- Customers can place orders online at any time of the day, and orders placed by 8:00pm will make it to you by 10:00pm the same day.
- All orders received after 8:00pm will be delivered the next day.
- Overnight and early morning orders start getting delivered at 10:00am and are guaranteed to arrive by 4:00pm.
- Sometimes orders get delivered even earlier than 10:00am but there are no guarantees.
Delivery Map:
Below is our Delivery Area *Subject to Change & Expand
Delivery Logistics:
- The drop-off sequence is based on two factors: 1. the sequence that the orders are placed; 2. the location of the delivery in relation to other orders in the queue
- Example: if your neighbor places an order at 6 am and is first in the queue, then you place an order at 9 am and are 6th in the queue, you will luck out and get your order delivered at the same time as your neighbor.
How to make things easier for the delivery driver:
- When checking out online, please leave detailed instructions for the driver in the comments section if:
- There’s a specific location to leave the package (i.e., mailbox, front porch, back door, etc.)
- There’s a gate code of building entry code
- You need to meet the driver outside of the building
- The delivery is to an office, shop, bar, etc. – please name the location
Text communication:
Your THC Delivery Driver will text you when they are on the way with your order.
- They will text you the status of your order
- They will text you after your order is dropped off
Delivery Is Unavailable At Checkout
There may be times when delivery is unavailable. When this occurs, logistics maintenance is occurring to ensure your deliveries are top-notch. Please check out our many locations to see if we have one close to you during our maintenance hours.